![]() Speak knowledgably about Special events and provide necessary information to inquiring Guests when Event Sales Manager is unavailable.Īccurately execute initiatives and policies with improvement to quality, service, marketing and operations.Įnsure all Ninjas, Express and Guest Service staff are upselling their relevant products on shift.Ĭoach, develop, and manage all team members to ensure their individual success of on shift goals.Įnsure timely reporting of team member complaints to MOD or SGM.Įnsure timely reporting of guest injuries to the HR Department and Corporate. Solicit and monitor Guest Feedback regarding their experience and act accordingly. Manage all shift side work, and guest metrics including red call lights and NPS scores.Įxecute Guest Experience plan for Net Promoter Score Success. Manage all necessary Repair and Maintenance issues.Įnsure Safety and Sanitation while on shift. ![]() May Assist in inventory with Salaried Manager. Monitor/support team member performance and hold staff accountable for their performance, ensuring Guest Experience and meeting or exceeding company standards. ![]() Manage the Guest Experience Guest relations and recovery. Manage daily operations including cleanliness, R&M, organization, staffing, side work, MOD execution plan. Work scheduled opening, mid, and closing shifts and be on time for additional required events (manager meetings, staff meetings, training seminars, etc.) Ensures the safety of our Guests, Team, and property, overseeing the quality and consistency of our food and beverage, and adherence to IPIC Policies and procedures. IPIC Theaters currently operates 8 restaurant locations and 15 dine-in theater locations with 116 screens in California, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Texas and Washington.Īccountable for supporting the salaried manager on shift by leading the operations of the location and a team of hourly teammates. IPIC Theaters offers guests several tiers of premium leather reclining seating, including chaise lounges and pods seating. A pioneer of the dine-in theater concept, IPIC® Theater's mission is to provide visionary entertainment escapes, presenting high-quality, chef-driven culinary and mixology in architecturally unique destinations that include premium movie theaters and restaurants. Due to the expense, this is definitely a special occasion theater, though, and be sure to spring for premium seating to avoid being very close to the screen.About Us: IPIC Theaters, LLC is America's premier theater-and-restaurant brand. It was great having a reserved seat and not being crammed in with hundreds of other guests, kids kicking seats, or people talking/messing with their cell phones. Overall, I liked the premium movie experience. It is worth it to book the premium seats. It's hard to tell from the seating chart exactly how the seats are spaced in the theater, but sitting in the standard seats is like sitting in the first few rows at a normal theater. The seats themselves were quite comfortable and wide, but they were far too close to the screen for a good movie watching experience. In retrospect, choosing the standard seats was a bit of a mistake. The deluxe seats recline, include a pillow and blanket (the theater was quite warm, so a blanket would have been rather unnecessary), and are serviced by a wait staff. We opted for the standard seats, which are $14 each. They are large, comfortable, and wrapped with leather. The picture was good, but it was not any better than what you would see at any other theater. The movie theater itself is actually very similar to standard theaters in terms of screen size, projection, and sound quality. There's a bar and some form of food service, but we skipped this as we already ate. The decor looks as if it could be from an upscale hotel in Las Vegas. The iPic offers a distinct upscale experience that's several steps above a standard movie theater. ![]() We decided to try the new iPic theater in North Bethesda.
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